• Kristin Leighton's picture
    Kristin Leighton on August 24, 2011

    We are very excited today to announce the launch of a new feature on our website, the Brightcove Learning Center, which includes a host of new resources and information on our products and how organizations are using them to advance their business. In the Learning Center you will find customer case studies across a variety of industries, presentations from webinars, whitepapers, new product demo videos, and more. Read More →

  • Kellie Borrero's picture
    Kellie Borrero on June 17, 2011

    The community and knowledge team has scoured through search trends on our support site, numerous inquiries to our customer support team, and the forums to find out what kind of topics you are searching for and asking about. One of the trends we found, which I am going to write about today, is questions about encoding best practices and tips for high quality video playback. Encoding is a very broad topic, but I have put together a list of the top 10 things to keep in mind when encoding your videos for upload into Brightcove Video Cloud. Read More →

  • Rob OConnor's picture
    Rob OConnor on January 20, 2011

    Brightcove enables publishers to stream HD content to the web. But you need to ensure you're encoding your source files correctly to take advantage of our high-quality streaming capabilities. Brightcove's support site contains a Source File Specifications and Recommendations document, but for those of us (myself included!) who think "4:2:2 pulldown" sounds like a foreign language, it's helpful to have a simple explanation of how to deliver true high definition video streaming.   Read More →

  • Cameron Church's picture
    Cameron Church on October 11, 2010

    Getting Live Streaming done right will give a massive boost to your online video initiative.      Learning how to do it right from the experts can save you at lot of time and headaches as you try to navigate this new form's many pitfalls. Read More →

  • Cameron Church's picture
    Cameron Church on August 5, 2010

    Sometimes we're all guilty of pontificating the value of all this wonderful stuff we call online video.   At the end of the day it's just easier to spread the word than to prove it.    One of the main challenges for proving an idea is that you need hard data to back up your claims.   And that, folks, is like gold dust these days.   Data, real meaningful data, can mean all the difference to a competitive edge of a company.  So yo Read More →

  • Cameron Church's picture
    Cameron Church on July 30, 2010

    A few days ago I was sitting in a meeting between a Brightcove strategic broadcaster account and an Apple HTML5 expert to discuss bringing their content to the iPad via the mobile web (read: HTML5 Video).   During this chat no stone was left unturned when trying to get content onto the iDevice platform.   At the end of the meeting I came away with an image of the difficulty for HTML5 video's acceptance is akin to an early Southpark episode where C Read More →

  • Sara Watson's picture
    Sara Watson on July 27, 2010

    Consumers are still warming up to the idea of interactive video experiences in their online shopping, and internet merchants have a growing opportunity to introduce rich interactive media that has material impact on customer engagement and conversion. Read More →

  • Sara Watson's picture
    Sara Watson on July 15, 2010

    We often talk about video's potential for keeping customers engaged on your site for longer amounts of time, but video is also a killer inbound marketing tool to be used as a point of entry to drive customers back to your site. The purpose of inbound marketing is to get found by customers. Instead of seeking out target audiences and blasting "push" messages, inbound marketing relies on subtler "pull" tactics, drawing in customers with engaging, sticky content when it is most relevant to their needs. (Check out HubSpot resources for an in-depth definition of inbound marketing practices). This post walks through a few of the fundamental reasons why video rocks inbound marketing. Video Carries Engaging Content The combination of moving images and sound remains one of the most suitable vehicles for delivering compelling content. It's up to marketers to create value-adding content that entices viewers to see what else you've got to offer as a company. Inbound marketing videos aren't your traditional 30-second advertisement spot; videos are how-to instructions, they are episodic, they expose privileged behind the scenes insights about companies and operations.  It's not the hard sell; instead inbound marketing videos are more like an amuse-bouche to pique the appetite of the customer and keep them coming back for more. Read More →

  • Sara Watson's picture
    Sara Watson on July 8, 2010

    Marketing efforts generally aim to reach that golden moment of conversion: when the customer takes the desired action. In e-commerce that's usually the point of sale, and to get there marketers rely on the trusty call to action. Until recently video on the web played a supporting role in conversion efforts by demonstrating product or services' value, but hadn't necessarily led as a platform to support the critical click-to-buy moment. Now, video platforms are introducing all kinds of interactivity with hot spots, overlays, buttons, widgets, and mouse-overs that present an immediate next step to lead customers to conversion. Instead of thinking of video assets as static media, marketers are beginning to use that immersive content to grab customers at the most persuasive moment: when they see products in use and in context. Timing A call to action can happen at any point during a video. Queuing up click to buy alerts throughout a video in context, like when a specific product is featured in a video segment, increases the number of touch points and products you can feature. In other cases it might make sense not to interrupt a more complex story, so you might wait to show a popup at the end of a video to provide a link with a strong message to prompt a potential buyer .  It's important to consider the viewers' experience in deciding the right moment for the call to action. Will the call to action be jarring, or helpful? If you aren't sure, analytics can provide accurate and specific feedback about customer response to the timing. Read More →

  • Sara Watson's picture
    Sara Watson on July 7, 2010

    Video is an inherently captivating medium. It's great for story telling, and that's why marketers continue to rely on moving images to generate customer interest in their products or services. Showing is always more engaging than telling. So what kind of story are you trying to share with your customers? Videos can generate awareness, encourage conversion, or keep customers engaged. Mapping marketing objectives to a specific video use case can give your content purpose and refine your message for maximum impact. We'll describe some basic categories of marketing video types and share a few outstanding examples to inspire your own video marketing efforts. Read More →