Congratulations to our first ever Brightcove Community Award Recipients, David Czarnecki (Top Online Community Contributor) & Jesse Buckley (Top Community Event Contributor)! Read More →
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Kellie Borrero on May 25, 2011
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Kellie Borrero on May 23, 2011
We know that you are soaking up a ton of information at the Brightcove PLAY! While you may write down some questions to follow-up on after each presentation in your notebook, we thought that having a place for you to post your questions as soon as you think of them would be the easiest and most efficient way to get the answers you are looking for! Read More →
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Kellie Borrero on May 16, 2011
Not only is joining the Brightcove forums incredibly easy, but it is also one of the best decisions you can make as a Brightcove user! As a registered forums user, you will be able to participate in and start conversations on the forums, engage with other Brightcove users, developers, and partners, as well as actual Brightcove engineers, support specialists, product managers, account managers, and many more! Read More →
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Erica Crossen on February 14, 2011
In January, the team here @ Brightcove headquarters in Cambridge, MA was undoubtedly searching the web for the keywords "Nor'easter" or "blizzard" on a weekly basis. However, the users in our global Community where hard at work ingesting, publishing and distributing video, despite their climate!! Here's a look at what the Brightcove community was up to, while the weather outside was frightful. Top search terms on support.brightcove.com Read More →
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Kevin Domanski on January 10, 2011
As a customer of Brightcove you have at your fingertips access to tons of resources to help you achieve your goals for online video. I wanted to highlight today perhaps one of the more overlooked resources available to you: The Brightcove forums. On the Brightcove forums you gain access to speaking with other Brightcove publishers about their implementations as well as the ability to ask more technical questions to our team of developers and engineers who monitor the forums closely. The following is a breakdown of the Brightcove forums and the information you will find there. Read More →
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Shannon Sweetser on July 26, 2010
I’ve lost enough luggage in my lifetime to know the frustration a customer feels when they expect one result out of a service experience and get quite another. I’m always a pretty even-headed person when faced with situations beyond my control and usually, I am not swift to blame a customer service representative for a company’s negligence. Read More →
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Marcia Gallicchio on July 1, 2010
It's not that rare that someone else has encountered the same challenges you have in preparing and publishing video on your website or devices. They will post their query on the Brightcove Forums and quickly get responses from others purusing the topics. The majority of these responses ultimately provide the answer or solution to the query that was posted. Read More →
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Marcia Gallicchio on June 11, 2010
Ahhh...another blog to enjoy... and this one is all about you ;). Read More →
