The community and knowledge team has scoured through search trends on our support site, numerous inquiries to our customer support team, and the forums to find out what kind of topics you are searching for and asking about. One of the trends we found, which I am going to write about today, is questions about encoding best practices and tips for high quality video playback. Encoding is a very broad topic, but I have put together a list of the top 10 things to keep in mind when encoding your videos for upload into Brightcove Video Cloud. Read More →
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Kellie Borrero on June 17, 2011
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Shannon Sweetser on July 26, 2010
I’ve lost enough luggage in my lifetime to know the frustration a customer feels when they expect one result out of a service experience and get quite another. I’m always a pretty even-headed person when faced with situations beyond my control and usually, I am not swift to blame a customer service representative for a company’s negligence. Read More →
